How It Works

Simple, Fast, Reliable

Getting your packages delivered same-day has never been easier. Here's how Voala works.

Three Simple Steps

From booking to delivery, we've streamlined the entire process so you can focus on what matters most.

1

Book Your Delivery

Start by entering your pickup and delivery addresses. Select your preferred time window β€” based on the options available for your route. Add package details and any special instructions for our driver.

You'll see the price upfront before confirming. No hidden fees, no surprises.

2

We Pick It Up

A Voala driver is dispatched to your pickup location. You'll receive real-time updates as they approach and when they arrive. Our drivers handle your packages with care and professionalism.

Track everything live on the map β€” you'll always know exactly where your package is.

3

Delivered Same-Day

Your package arrives at the destination within your selected time window. The recipient gets notified when the driver is approaching, and you receive confirmation once delivery is complete.

Proof of delivery, including photos and signatures when required, is available instantly in your account.

For Businesses

Streamlined for High Volume

Businesses get access to additional tools and features designed for efficiency at scale.

Bulk Orders

Upload multiple deliveries at once via CSV or integrate directly with your systems. Perfect for e-commerce, retail, and logistics operations.

API Integration

Connect Voala to your existing software with our developer-friendly API. Automate bookings, track deliveries, and receive webhooks in real-time.

Dashboard & Analytics

Monitor all your deliveries from a central dashboard. Access performance reports, delivery analytics, and insights to optimize your operations.

Dedicated Support

Business accounts get priority support with a dedicated account manager. We're here to help you succeed with fast, personalized assistance.

Transparent Pricing

Prices depend on the route, package and requested pickup time. Review your quote when booking before confirming.

Price

Your quote

shown when booking

Distance-based

Fair

pricing model

Business pricing

Contact us

for a quote

Common Questions

What areas do you cover?

Voala serves Stockholm. Enter your pickup and delivery addresses when booking to check availability for your route.

How fast is same-day delivery?

Delivery timing depends on your route and availability. Review the available options when booking.

What can I send?

We deliver packages up to 30kg and 120cm in any dimension. This includes documents, parcels, food deliveries, retail orders, and more. Contact us for larger items.

Is my package insured?

Yes, all deliveries include basic insurance coverage. Additional coverage options are available for high-value items at checkout.

Ready to Send Your First Package?

Experience the simplicity of same-day delivery with Voala.