Communicating with Your Driver

Articles›Communicating with Your Driver

Delivery · Voala

How to reach and message your driver.

Contact driver through app when out for delivery. Message with questions or location clarifications. Driver notifies you 30 minutes before arrival via SMS. Share your phone number for direct communication. For emergencies: call support hotline. Cannot change address after driver assigns. Can request delay if not ready. Driver can provide parking or access assistance. Rating system for driver feedback.